Disclaimer

Otis is bridging software.

You keep your income and expenses in your own spreadsheet. Otis reads it, checks it and sends your figures to HMRC under Making Tax Digital. If you choose to connect a bank account, Otis can also pull in your transactions through open banking, provided by Finexer Ltd. We do not prepare your accounts or decide what your figures should be.

Not Tax Advice

1. Otis is a software tool, not a tax advisory service. Nothing on this website, in our Tax Library, in our tools (such as the MTD eligibility checker) or within the app is tax advice.
2. Otis will strive to pull through the most up to date information from HMRC regarding your tax obligations. However, the responsibility remains with you to check that everything is up to date and correct for your circumstances.
3. If you are unsure about your tax obligations, whether Making Tax Digital applies to you, or how to work out your figures, please speak to a qualified accountant or tax adviser.

Your Spreadsheet, Your Figures

4. Otis submits the figures and declarations you provide. Our checks look for missing or badly formatted data, but they cannot tell whether a figure is correct for your circumstances. You are responsible for making sure your records are accurate and complete before you submit.
5. We do not change the figures in your spreadsheet. If something looks wrong, correct it in your spreadsheet and sync again.

Bank Transactions Through Open Banking

6. Connecting a bank account is optional. Where you choose to do it, your transaction data is retrieved by Finexer Ltd, an account information service provider regulated by the Financial Conduct Authority. You can check their details on the FCA register (opens in a new tab).
7. When you connect a bank account:
  • access is read only, so Otis cannot move money or make payments from your account;
  • Otis never sees or stores your online banking login details;
  • any suggested categories for your transactions are a starting point, and you decide how each one is treated before anything is sent to HMRC;
  • you can remove access at any time from within Otis or through your bank.

Checking Your Submissions

8. Otis will strive to ensure that all of your information is pulled through and submitted correctly. However, like any software, Otis may contain bugs or limitations.
9. After each submission, you should confirm that HMRC has received it and that the figures are correct by checking your HMRC online account (opens in a new tab).

HMRC Recognition

10. Otis is officially recognised by HMRC for MTD for Income Tax, tested and listed on their software finder (opens in a new tab).
11. HMRC does not recommend or endorse any software provider. Recognition means the software meets HMRC's technical requirements, not that it is the right fit for your circumstances.

Third-Party Services and External Links

12. Otis relies on services run by other companies, including Google (for spreadsheets), Finexer (for bank data) and HMRC (for submissions). We are not responsible for outages, changes or errors in those services.
13. This website links to external websites, including HMRC and GOV.UK. We are not responsible for their content or availability.

Limitation of Liability

14. To the extent permitted by law, This is Otis Ltd is not liable for penalties, interest or other charges imposed by HMRC as a result of late, incorrect or missing submissions based on information you provided. Nothing in this disclaimer limits any liability that cannot be limited by law, or your rights as a Consumer. This disclaimer should be read alongside our Terms and Conditionsand Privacy Policy.

Contact

15. If you have any questions about this disclaimer, email us at team@otistax.co.uk.